Privacy Policy
Last updated: December 1, 2025
Introduction
ThinkMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered thinking partner platform and related services.
Information We Collect
Personal Information
- Email address and account credentials
- Name and contact information
- Payment information (processed securely through our payment providers)
- Communication preferences
Usage Information
- Conversation history and interaction logs for service functionality
- Ideas and thoughts shared during conversations for service provision
- Essential device and browser information for service functionality
- Basic analytics for service stability and improvement
How We Use Your Information
We use your information solely for:
- Providing our thinking partner services to you
- Personalizing your conversations and guidance based on your session context
- Processing your transactions and subscription
- Sending essential service updates and notifications
- Maintaining and improving service stability and security
Important: We may store your conversation history to provide continuity across sessions and improve your experience. However, we do not use your conversations to train AI models or share them with third parties. Your ideas and thoughts remain private and are only used to provide you with personalized thinking partner assistance.
Data Security
We implement robust security measures to protect your information, including:
- End-to-end encryption for sensitive data
- Regular security audits and assessments
- Secure data storage and transmission
- Access controls and authentication measures
Data Retention
We maintain clear data retention policies:
- Account information is retained while your account is active
- Conversation history is stored to provide continuity across sessions (you can delete conversations at any time)
- Basic usage logs are kept for 30 days for service functionality and security purposes
- Payment information is handled by our payment processors and not stored directly by us
Your Rights and Choices
You have the right to:
- Access your personal information and conversation history
- Correct inaccurate data
- Delete individual conversations or your entire conversation history
- Request deletion of your account and associated data
- Opt-out of non-essential communications
- Export your account data and conversations
